Contact us
Real humans read this inbox. Tell us what you need and we'll point you to the right place.
About a loan you have
Your loan is with the lender, so payment questions, extensions, and payoff quotes must go to them — their contact details are in your loan agreement and their emails. If you can't identify your lender, email us with the date of your request and we'll tell you where it was delivered.
About your data
To delete your information or stop it being shared, use the data deletion page — it's the quickest route and creates a tracked request. Privacy questions: Your Privacy Rights.
Complaints
If a lender, caller, or email connected to this site behaved badly, we want to know — we remove non-compliant partners. Include dates, company names, and screenshots if you have them.
Press, partnerships, corrections
Journalists, researchers, and consumer advocates: we answer questions about how lead generation works in this industry. Spotted an error in our content? Tell us — we correct and date-stamp.
Send us a message
support@paydaymetro.com — we aim to respond within 2 business days.
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If you're in financial distress right now
Don't wait on our inbox. Dial 211 for local emergency assistance (rent, utilities, food), or contact a nonprofit credit counselor through the NFCC. If you're dealing with a scam, report it at reportfraud.ftc.gov.